Frequently Asked Questions

Frequently Asked Questions

Our page about frequently asked questions intends to help the airsoft enthusiasts and community here in Hull, UK and abroad.

Do you Ship Internationally? Yes we do!

We provide world wide shipping using UPS, we ask you simply click request quote at checkout and we can get a price for you.

Who should I to contact if I have any queries?

You can contact us directly through:

Facebook:Airsoft Direct

Email: Sales@airsoftdirect.uk.com

Telephone: 01482 935 515

Mobile: 07903 394967

Alternatively, you can use our contact form on our website.

How do I track my order?

To check if your order has been processed simply login to your account and go to previous orders, if you’re ever unsure ring us on 01482 935515.

How can I cancel or change my order?

Call 01482 935515 A.S.A.P

How can I return a product?

Orders can only be returned if they are undamaged in the original packaging. Due to hygiene reasons we do not accept returns of any face protection.

What Shipping methods are available?

We offer Parcelforce 24 or DHL for our next day shipping or shipping (11am cutoff). Alternatively you can collect your order in store with prior agreement.